Privacy Policy

How Gloss Go Mobile Car Detailing collects, uses and protects your information.

Last updated: July 2026

1. Who we are

Gloss Go Mobile Car Detailing ("we", "us", "our") provides mobile car washing, detailing and ceramic coating services. You can contact us at info@glossgomobilecardetailing.com.au or on +61 414 684 786.

2. Information we collect

When you contact us or request a booking, we may collect:

  • Your name and phone number
  • Your vehicle type and the service you are interested in
  • Any details you choose to include in your message, such as your suburb or preferred time

Our website booking form does not store your details on this website or on a web server. When you submit the form, your details are passed into a WhatsApp message on your own device, which you then choose to send to us.

3. How we use your information

  • To respond to your enquiry and confirm bookings
  • To provide and improve our detailing services
  • To keep basic records of completed work for warranty and guarantee purposes

We do not sell or rent your personal information to anyone.

4. Cookies and analytics

We may use analytics and advertising tools such as Google Analytics and Google Ads conversion tracking. These tools use cookies or similar technologies to measure how visitors use our site, for example whether a booking request was completed. The information collected is aggregated and does not directly identify you. You can control or delete cookies through your browser settings.

5. Third-party services

Our website uses the following third-party services, which may process limited technical data such as your IP address when your browser loads them:

  • WhatsApp (Meta) for messaging when you choose to contact us via WhatsApp
  • Google Fonts for website typography
  • Image hosting providers for website photography

Each of these providers has its own privacy policy that governs its handling of your data.

6. How we protect your information

We keep the personal information we hold to a minimum, restrict access to it to the people who need it to deliver our services, and delete it when it is no longer required.

7. Your rights

You may ask us at any time to access, correct or delete the personal information we hold about you. To do so, email info@glossgomobilecardetailing.com.au and we will respond within a reasonable time.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with an updated date at the top.